A division supervisor's carefully staged coffee break taught me that good mentors create real responsibility while remaining close enough to keep a developmental mistake from becoming a catastrophe.
From the blog
A division supervisor's carefully staged coffee break taught me that good mentors create real responsibility while remaining close enough to keep a developmental mistake from becoming a catastrophe.
Turning around an underperforming recruiting station taught me that accountability works best when a leader carries the motivation long enough for someone else to experience—and eventually own—success.